Olivia Barlett, a nurse supervisor and certified emergency nurse, was named the Heart of the Rockies Regional Medical Center 2018 TRAC STAR of the year in a ceremony Feb. 25. The term ‘TRAC STAR’ is an acronym standing for; teamwork, recognition, attitude, customer service and safety, talent, accountability and respect.
Bartlett, of Buena Vista, was nominated by an employee and chosen from a pool of TRAC STAR finalists by a vote of HRRMC staff. The award is presented quarterly to three employees who then become finalists for the annual designation.
“Bartlett …is very meticulous in everything she does,” said her supervisor, Lisa Barr. “She wants to do the best for patient care all the time. She is a good communicator with all staff.”
The employee who nominated Bartlett for TRAC STAR wrote, “Olivia provides amazing, above-and-beyond customer service, once sitting with a patient for over an hour listening to and fielding his concerns. She always arrives with a positive attitude and focuses on finding an impactful solution to problems, whether for patients or employees.”
For her dedication, HRRMC CEO Bob Morasko presented Bartlett a $1,000 check and an honorary plaque with her photo is displayed in the hospital cafe. Two other TRAC STAR runner-ups, Danny Gallegos and Dan Evans, both of Salida, received $250 checks.
During the ceremony at the hospital, Morasko acknowledged the other employee finalists: Vinnie Okada, Theresa Jimerson, John Dickson, Cindy Smith, Kathy Domjanich, Raven Stubbs and Heather Doran.