Sangre de Cristo Community Care Named as Prestigious 2022 HHCAHPS Honors Recipient

Sangre de Cristo Community Care has been named a 2022 HHCAHPS Honors Award recipient by HEALTHCAREfirst, a leading provider of revenue cycle management services, CAHPS and bereavement surveys and advanced analytics for home health and hospice organizations.

“This is a true honor. Our home health team goes above and beyond for our patients and their families,” said Sangre de Cristo Community Care Administrator, Kathy Bressan. “During these trying times in health care, we are proud to continue to care for our patients with compassion and expertise. We are committed to continuing to provide excellent care in our communities in Trinidad, Walsenburg, Cañon City, and La Junta.”

The prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured from the patient’s point of view. It acknowledges the highest-performing agencies by analyzing the performance of the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey satisfaction measures.

“They truly demonstrate on a daily basis that they want to make life more manageable for each and every one of their patients,” said Director of Compliance Janell Solomon. “They provide comfort and companionship to each and every one of the patients they serve. I am privileged to work with such a tremendous group of individuals who demonstrate excellence while  making a difference in our patient’s lives.”

HHCAHPS Honors acknowledges the highest performing agencies by analyzing performance on the Willingness to Recommend question as a qualifier and then analyzing performance on 18 other questions that comprise the publicly reported measures from April 2021 through March 2022. HHCAHPS Honors recipients include agencies scoring above the HEALTHCAREfirst National Average on at least 85 percent of the evaluated questions.

“We began our Annual Home Health Honors Award program 10 years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care,” said Vice President of Revenue Cycle and CAHPS at HEALTHCAREfirst Ronda Howard. “We congratulate Sangre de Cristo Community Care on their success and are so proud and honored that they have chosen to partner with us in helping drive success for their agency.”